FREQUENTLY ASKED QUESTIONS
Are all the parameters on the page being accurate?
BIG YES on our netural products. But we could also support OEM on customzied parameters.
How soon will you reply to my emails?
Basically we support you 7/24, your email will get responded within 12 hours. And if it is urgent, you could direct call us on 0086 0755 3281 9362 on working hours( Monday-Friday 9:30-18:30 China local time)
How can I start sample purchasing?
Both ways could get access to us with your sample request:
- Email us at email@example.com
- Call us at 0086 0755 3281 9362
Are you a factory? Is there a patent for the product?
90% of the models listed are patented in China market, please feel free to get to us if any doubt on your local patent availability, let us keep the ball running.
Half half on factory part, we based on R&D part and have production line developed.
Can you provide OEM or ODM service on your products?
OEM or ODM services are available, from software( customized app/ ui/ function/ language) to hardware( housing material/ belt color& material& shape) and so on.